case study
Competitive RFP leads to reduced cost for elevator maintenance and upgrades for NYC surgery center.
Results
Summary
RR Plastix has multiple surgery centers throughout New York City. With their success from state of the art treatments, they expanded operations to a building with multiple elevators. The elevators required maximum reliability to support the 24/7 medical operation.
RR Plastics partnered with ElevatorLab to help with a bid for maintenance and code upgrades.
Challenge
PR Plastix received multiple elevator maintenance contract bids. Each bid was different in terms of scope, and all bids included language which increased risk and costs. The different contracts and costly details made selecting a service provider difficult. In addition, a costly elevator code change was just announced in NYC.
Project Goals
- Avoid a contract with hidden costs and exclusions
- Understand the price and scope differences for a true comparison
- Select the best service provider to maintain multiple elevator types
- Reduce cost
Solution
ElevatorLab organized a formal RFP and applied contract review techniques to expose multiple forms of hidden costs. By quantifying the costs of contract exclusions and differences in scope, the bids were organized in an equal format for easy comparison and review of service capabilities on specific equipment types. The costly exclusions were negotiated, and a final selection was made for both maintenance and code upgrades.