8 Preventive Maintenance Tips for Elevator Owners

8 Preventive Maintenance Tips for Elevator Owners

This simple guide, for non-experts, provides actionable items to reduce elevator failure and supplement professional elevator maintenance. 

We’ve all heard of the “stuck in the elevator” trope. You and your friend are riding in an elevator when, suddenly, the elevator grinds to a halt, and you’re both stuck in a nightmarish scenario. However, most elevator issues don’t end with people stuck on the elevator. In fact, your elevator could have problems right now that you don’t know about! Unless your elevator is IoT activated, you may not have full visibility over issues. Most elevator problems are small, but they can grow fast.

Today, we’re going to look at simple elevator preventative maintenance tips, designed for building managers and owners,  that will help you keep your elevator in tip-top shape and enhance visibility over potential issues. 

While these tasks may seem small, it’s important to remember that any issue with an elevator is a pressing issue, especially given their function and purpose.

We heavily recommend anyone with an elevator perform the below tasks along with your regularly scheduled professional maintenance.

#1 Keep Logs of Repairs

Having an up-to-date, accurate log of all elevator repair events can help you identify weaknesses in your elevators function, and then ultimately have data  lead to improved reliability  If you see recurring issues, you can act fast to ensure that they don’t continue to happen and cost you money. You can use this log to identify weak points that you may be able to fix immediately, such as overcrowding issues or power issues. Another benefit of keeping a repair log is that you can hand it off to another elevator repair company (should you switch) in order to get them up-to-date on your machine.  

With readily available data, you can also get an immediate elevator reliability score. 
Get Elevator Score

#2 Do a Daily Inspection

This doesn’t have to be a complex run-through. In fact, we would heavily suggest leaving the vast majority of elevator maintenance (even the simple stuff) to the professionals. Really, you should just be checking to ensure that there isn’t any noticeable interior damage and that your buttons are all stick working. These simple inspections can be lifesavers. If there’s a significant issue that you miss, it may end up costing you money or putting a passenger in a terrifying situation.

On a less frequent basis, or during a period of repeated failure, we suggest doing a more thorough DIY elevator maintenance audit .  

Elevator Doors Wont Close

#3 Regularly Check Elevator Doors

Did you know that more than 70% of elevator emergency maintenance calls are due to door issues? Periodically checking your doors to ensure that they are correctly aligned and that all debris is kept clear of the door lining can go a long way towards keeping your elevator running smoothly. 

A common sign of a misaligned elevator door is scratches along the outside of the door from the panels dragging along it.

​Regularly testing doors is critical, especially since misaligned doors can cause breakdowns, significant costs, and even entrapment. If you notice any signs that your elevator door is misaligned, you should contact your elevator repair technician.

#4 Don’t Clean Until You Know How

It’s critical that you don’t attempt to clean up your elevator until you’ve spoken with your elevator repair company. Not only can industrial cleaners damage the interior of your elevator, but they can also corrode your elevator’s internal mechanisms and damage sensitive parts. Your repair company will give you advice on how to clean your elevator without damaging any components. Once you know the correct method, then feel free to clean your elevator as necessary.

#5 Contact Your Repair Company Before Acting

Whether you’re preparing for a fire recall test or a pipe just broke and water leaked below the elevator, always contact your elevator repair company before you take action. In the case of fire recall tests (which elevators should definitely be a part of), you need to ensure that weight limits aren’t being breached, and a water leak can do more damage than you may think.

It’s a smart idea to contact your repair company anytime you’re unsure of what to do. It could prevent you from injuring yourself of your passengers as well as keep you from expensive repair bills.  Many times elevator repair bills can be avoided.

#6 Keep Records of Issues

While keeping a log of repairs will ensure that you and your repair company (especially if you change repair companies post-contract) understand all of the known issues regarding your elevator, keeping a record of the small problems that you notice is a fantastic way to find the unknown issues. Whether you’re noticing a strange noise, slower transit times, or even faster transit times, all of these issues can help your elevator repair company find mission-critical problems.

Elevator Preventive Maintennace

#7 Don’t Make Random Elevator Changes

Before you decide to switch up the finish on your elevator or casually replace a button, stop! Please don’t do it! Instead, call your elevator repair company to make sure that you aren’t doing anything that could potentially damage your elevator. Remember, your repair company’s job is to safeguard your elevator at all costs. They will always give you the proper advice on how to handle any changes you want to make.

#8 Get Professional Maintenance

Finally, it’s crucial that you have your elevator maintenance company come out if there are any issues — large or small. As part of your elevator service contract,  you’ll likely have a specific schedule that your repair company uses to perform regular maintenance. While these visits can be extremely helpful in ensuring that your elevator is in working order, they should be complemented by preventative calls.  

If you notice strange sounds, slower speeds, faster speeds, misalignment, stuck buttons, or any other issues, you should contact your elevator repair company.

Small problems can turn into catastrophes when it comes to elevators, and those emergency visits will end up costing you a pretty penny. Be prepared to pick the phone if you notice anything out of the ordinary.


Owning and operating an elevator doesn’t have to be a hair thinning experience. By paying attention to the small details and performing some simple regular maintenance, you can help keep your elevator in pristine condition.

Keeping accurate records of both repairs and minor issues will keep you organized, and your repair company informed. Make sure that you aren’t making any significant changes without consulting your repair company first, and always ask about the proper elevator cleaning methods.

If you need help negotiating the fine print of your next elevator purchase, contact ElevatorLab for On-Demand elevator consulting serviced. 

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